By far the worst customer service. They have been weighing on me since the gym closed because of the COVID virus. I went to the gym, called the phone numbers, sent emails, and didn`t get a response. The day they announced that everything, even the gym, was open, I went to the Youfit where I go and it was closed. But I saw people inside and knocked on the door. The Regional Director named TY Ussery opened the door and I shared my concerns with him. He gave me a business card and told me he would refund all the money and cancel my membership if I asked for it. I emailed him with my information and even called his number and didn`t respond. Oh, guess what I forgot to mention is that he said they met there to train at another gym. I am very disappointed and will not return. I would like to know why you did not inform anyone in Baltimore, on Carey Street and Pratt Street, or contact anyone to tell you that they would close that place in December. Others and I haven`t heard anything yet. I would like to know what is the problem with my membership that I would like to recover without calling my lawyer.
Thank you very much. CR Fitness hopes to leverage Stross` legal and real estate expertise to expand its presence, Dyer said. CR Fitness Holdings LLC, a Brandon, Florida-based firm backed by private equity firm North Castle Partners LLC, recently hired Christy Stross as its first General Counsel. Dyer said CR Fitness` expansion into the southeastern U.S. created the need for legal counsel. Akerman served the company as an external consultant, he said. I`ve emailed info@youfit.com a few times and haven`t heard from them, so I`ll contact you now before contacting the company. Why am I being charged this month when the gym is closed due to the Covid-19 situation? Are you hungry people, where you`re charging people something they can`t use because of a national pandemic? SHAME ON YOU, I WILL PERMANENTLY CANCEL MY MEMBERSHIP WHEN YOU REOPEN. It`s crazy how they found the time to send emails asking me to keep paying for my youfit subscription so they can pay their employees, and now that I want to get a refund for all the months I paid, I`m now going around myself. Give me my money. “From a legal standpoint, talk to your owners about concessions, tolerance and forgiveness,” Corrie said, adding that YouFit has closed 20 locations this year.
First, we have been made clear that our gyms will not reopen on April 1. While we want to see all your faces back in our clubs as soon as possible, we must continue to err on the side of caution and expert advice. We have each of our facilities thoroughly cleaned and disinfected while it is closed so we are ready to open as soon as it is safe. In the meantime, we`ve created personalized content on our social media pages and partnered with Les Mills to offer free workouts to all our members through our Youfit app. For more information, please visit our website, youfit.com. For those of you who tried to reach us info@youfit.com and did not receive a timely response, we respectfully apologize. To be honest, we were totally overwhelmed and unprepared for the volume of requests for information and our system quickly became overloaded. While we are working diligently to resolve this issue, the additional step explained above will allow us to serve our members faster and more personally over the phone. I am a member of youfit at mesquite Texas and the men`s restroom has had no soap for 5 days and 2 months ago the men`s toilet had no toilet paper. How do I get my annual maintenance fee reimbursed? Youfit will not respond to my request for a refund of this annual fee that is billed to me. I was not aware of that. Gyms that charge an annual fee are ridiculous and it`s bad enough that credit card companies are getting away with it.
I`ve had a gym membership for 20 years and it`s a tax I`ve never had to pay because it`s not necessary. I cancelled the Youfit subscription 1 day before this trial subscription expired, but You made it said it wasn`t in time for this annual fee to be booked. My bank charges are different. I was not satisfied with any Youfit location. The facilities look dated. I hate the colours of the club. Pitches are limited. So during the trial membership, I wasn`t happy with Youfit and didn`t want to continue the membership.
I no longer have membership and certainly with the world that is in this coronavirus epidemic and gyms are indifferently closed, why doesn`t Youfit compromise my request for a refund of this annual fee, especially when gyms are closed. I have already denied this allegation to my bank. I WANT THIS MATTER TO BE CLOSED AND FOR A RESPONSE FROM YOUR COMPANY`S EMPLOYEES TO ENSURE THAT THIS ANNUAL FEE IS CREDITED TO ME. WITH EVERYTHING THAT`S GOING ON IN THE WORLD WITH AN EPIDEMIC AND PEOPLE AREN`T WORKING, WE SHOULDN`T GO BACK AND FORTH. I WILL SUE YOUFIT IN THIS CASE! Mood after training . and our #youfit gym. We may disclose your information to respond to subpoenas, court orders, and other legal process. In rare cases, we may disclose personal information if we believe it is necessary to prevent illegal, fraudulent or harmful acts that could cause harm to individuals. I called my bank and stopped payment for other transactions and will NEVER come back. I have been charged a monthly fee since the gym closed and I have not had access to classes, I want a refund YF FC Operations, LLC d/b/a YouFit Gyms (“YouFit”) complies with the Americans with Disabilities Act and related state laws.
Accordingly, You Fit does not discriminate against persons with disabilities and will take all necessary steps to enable our members with disabilities to make full and equitable use of our facilities and services. If you have a disability that requires adjusting or modifying policies, practices or procedures to achieve full and equal use of our facilities, please let You Fits staff know so we can assist you. In addition, YouFit is committed to providing a website that is accessible to the widest possible audience, regardless of technology or skills. We are actively working to increase the accessibility and usability of our website, striving to comply with standards and guidelines. This website strives to comply with Level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines explain how to make web content more accessible to people with disabilities. Following these guidelines will help make the Web more user-friendly for everyone. YouFit strives to comply with recognized accessibility and usability guidelines and standards. We are constantly looking for solutions that bring all areas of the site to the same level of general accessibility. In the meantime, if you have difficulty accessing our sites, please do not hesitate to contact us at [email protected] or 1-888-968-3481. How dare you charge a monthly fee when you`re closed? I want a refund as soon as possible Yep! The same is true here! I think they should be prosecuted! All the comments I`ve read since I posted mine say the same thing, grab a friend (or 3) and meet us on our indoor pickleball court. Pickleball improves hand-eye coordination, movement patterns, muscle strength and mood.
The location of 9th Avenue North has the rudest managers who lie to get things out of things. The general manager only has a big mouth because she`s pregnant, she`s rude, and coaches don`t care about anything but money. Thank you for visiting YouFit.com (the “Site”) owned and operated by YF FC Operations, LLC (“YouFit”, “we”, “us” or “our”). We provide this Privacy Policy to explain how YouFit collects, uses and shares information about you when you use the Site and to help you make an informed decision about whether or not to use the Site. We are a YouFit family. We will survive together and look forward to reuniting with our family in the gyms as soon as possible. May we all use this time to reflect and share how we can help each other, how we can stay healthy and safe. I cancelled my membership in February and Youfit just started accepting payments from my April checking account for my husband and me. Filing a BBB complaint.
CR Fitness is looking for new locations one after another, typically renegotiating leases with real estate developers looking to fill vacancies created by bankrupt brands, rather than making massive acquisitions. Developers need foot traffic, Dyer said, and fitness club operators can provide the people needed to help physical retail succeed. “Fitness is like the nightclub business – you have to constantly reinvent yourself and invest in clubs,” Dyer said. We use the information collected on the Site to personalize communications with you and respond to your requests for products, services and information. By providing Youfit with your email address, phone number or mobile phone number via the Website, you agree to receive calls, emails and text messages from Youfit, including information about your membership, special offers from Youfit and promotional and telemarketing messages. Calls and messages can be sent to you via an automatic telephone dialing system or an artificial or recorded voice.